Privacy Policy

Notice of Medical Record and Internet Privacy Practices

Notice of Medical Record Privacy Practices


We comply with all HIPPA laws and requirements and must have your written consent and authorization in order to receive and/or share protected private information and records.

This Notice of Privacy Practices describes how Mississippi Children’s Home Society and CARES Center, Inc., may use and disclose your health information in order to carry out treatment, payment and service operations and for other purposes permitted or required by law. This notice applies to the information and records we have about your health, mental health and the services we provide you. We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose health information about you, and describes your rights and our obligations regarding the use and disclosure of that information.

We do not disclose health information about you to any other person or party without your prior written consent and authorization.

If you have any questions about this notice, please contact our Health information Manager: Jimmi Knight; P. O. Box 1078; Jackson, MS 39215; 601-352-7784.

We do not request or store sensitive information from on-site visitors, such as credit card or social security numbers. We will not share, sell or exchange your mailing or email address.


For Treatment

We may use health information about you to provide you with services. We may disclose health information about you to our employees, office staff, contractual staff or designated service providers who are involved in providing you services for the purpose of providing you with the highest quality care. Staff may share and disclose information about you to people outside our offices in order to coordinate your care, such as phoning in prescriptions to a pharmacy or scheduling an appointment, and you will be aware of such communications as they come necessary.

For Payment

We may use and disclose information about you so that services you receive may be billed to and collected from you, an insurance company or a third party. For example, we may need to give your insurance company information about a service you received so your insurance will pay us or reimburse you for a service. We may also tell your insurance company about a treatment you are going to receive to obtain prior approval or to determine whether your insurance will cover the treatment.

For Health Care Operations

We may use and disclose health information about you in order to run our offices and make sure that you receive quality care. For example, we may use your health information to evaluate the performance of our staff. We may also use health information about our clients to help us decide what additional services we should offer, how we can become more efficient, or whether certain new services are effective.


We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations

To Avert a Serious Threat to Health or Safety

We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Required By Law

We will disclose health information about you when required to do so by federal, state or local law.

Public Health Risks

We may disclose health information about you for public health reasons in order to prevent or control disease, injury or disability; or report births, deaths, suspected abuse or neglect, non accidental physical injuries, reactions to medications or problems with products.

Health Oversight Activities

We may disclose health information to a health oversight agency for audits, investigations, inspections, or licensing or credentialing purposes. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws.

Law Enforcement

We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.

Information Not Personally Identifiable

We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.


We will not use or disclose your health information for any purpose other than those identified above without your specific, written authorization. If you give us authorization to use or disclose health information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose information about you for the reasons covered by your written authorization, but we cannot take back any uses or disclosures already made with your permission.


You have the following rights regarding health information we maintain about you.

Right to Inspect and Copy

You have the right to inspect and copy your health information, such as medical and billing records, that we use to make decisions about your care. You must submit a written request to our Privacy Officer in order to inspect and/or copy your health information. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other associated supplies.

Right to Amend

If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment as long as the information is kept by this office. To request an amendment, complete and submit a Medical Record Amendment/Correction Form to our Privacy Officer.

Right to Request Restrictions

You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for it, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery you had. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request restrictions, you may complete and submit a Request For Restricting Uses and Disclosures and Confidential Communications Form to our Privacy Officer.

Right to a Paper Copy of this Notice

You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. To obtain such a copy, contact our Privacy Officer.


We reserve the right to change this notice, and to make the revised or changed notice effective for health information we already have about you, as well as any information we receive in the future. We will post a summary of the current notice in the office with its effective date. You are entitled to a copy of the notice currently in effect.


If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint with our office, contact Jimmi Knight, Health Information Manager; at 601-352-7784. You will not be penalized for filing a complaint.


Privacy Commitment

(see also Notice of Medical Record Privacy Practices above)

CCS may collect different information about you in different situations, which are described in more detail below. This information may include your name, address, email address, phone number, fax number, IP address, resume, credit card number and credit card provider, or other information that might identify you (“personal information”).

Except as expressly provided in this Privacy Policy, we do not share personal information with other organizations for their commercial or marketing purposes, nor will we intentionally disclose your personal information to third parties.

As a general matter, we may disclose personal information:

• When authorized by you or when necessary to provide a service you have requested
• To communicate with you about issues related to your job application or request for service
• When necessary to comply with an order of a government agency or court, when requested by a government regulator, or as otherwise required by law
• To investigate and address system problems and to protect the security of the website

Additionally, we may disclose your personal information to individual contractors and third-party service providers who assist us in providing you with services, or with other permitted uses of your personal information (subject to appropriate confidentiality agreements).

The following sections describe in more detail the data we collect and how we use that data.

Information We Collect Automatically

We may collect all information about all interactions between your web browser and the CCS website and other websites unrelated to CCS that you visit, including your IP address, the web pages you visit, how long you visit them and what you do while visiting them. For example, we may collect information that tells us how long you spent on a certain page, what information you supplied, or what boxes you did or did not check. Web browsers may provide a large amount of information that we may also collect, including your time zone, browser type and version, language preference, and any cookies that we have set (see below for an explanation of cookies).

We may use this information for a number of purposes including revising our web pages to make them more user-friendly, diagnosing problems, investigating security issues, supporting our training efforts, or documenting your interaction with the website or other websites, and for public relations purposes. This information is also used in the aggregate in order to evaluate our website’s effectiveness and to improve performance, and for public relations purposes.

Some parts of this website use cookies. Our website may ask your web browser to store automatically a small text file on your computer, which will then be sent back to our website each time you click on a new page on our website. This enables us to provide you with the best experience possible. A cookie cannot be executed as code or deliver viruses. You can refuse the cookie or delete the cookie file from your computer by adjusting your web browser privacy settings or by other widely available methods. Note that you may not be able to use certain features of this website if your web browser does not accept cookies, or your privacy settings prevent certain access.

Information We Collect from All Users

In connection with your use of the web services, we may collect your name, addresses, telephone number and email address. For members of the general public, we may collect this information in the course of completing surveys, inquiries and documenting stories of those we have served. Other users of the website may provide this information in connection with web services described in more detail below.

We do not share any of your personal or identifying information with anyone except in the ways specifically listed herein.

We may use this information to provide the requested service, notify you about updates or changes to our website, alert you to new services or events and to offer you the opportunity to donate to CCS and support our efforts to serve Mississippi children, youth and families

Information We Collect From Job Applicants

As a job applicant, we will collect the information that we need to evaluate your application, such as your resume and job application information.

We do not disclose information contained in resumes or job applications (which may include personal Information) to third parties, unless we have your consent and written authorization. We endeavor to limit internal access to resumes and job applications to those individuals who need to know this information.

We will use the information you provide as necessary to evaluate your job application. You may choose to provide information on your gender, race, or ethnicity on a voluntary basis. We will not consider either this information, or your choice to decline to provide it, in evaluating your qualifications for employment with us. If you provide such information, we may use it to the extent necessary or appropriate for compliance with relevant legal or contractual obligations, and for other internal purposes.

Email Addresses, Postal Mail Addresses and Phone Numbers

Individuals who supply their addresses (email or postal mail) or phone numbers (landline or cell) may receive periodic messages from CCS with information on services, upcoming events or news that may be of interest, information about your job application, information on your job-related activities (if employed by CCS), or opportunities to donate to CCS. If you do not want to receive such communications from CCS in the future (except with respect to communications in connection with your job application, or your job-related activities, if employed by CCS), please let us know by emailing and telling us that you do not want to receive these types of communications.

Data Security

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links to Other Websites

Our websites may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with us. Linked sites may have their own privacy policies or notices, which we strongly suggest you review if you visit them. We are not responsible for the content of any sites that are not affiliated with us, any use of those sites, or the privacy practices of those sites.

Changes to this Privacy Policy

This privacy notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will include the date on which this privacy policy was last updated. Prior versions of this Privacy Policy are available. Please contact us at . (Last updated November 10, 2016.)