What is a Care Coordinator?

When your child needs mental or behavioral health care, finding help can be overwhelming. You need someone to learn about your child’s issues, and point you in the right direction.

Care Coordinators are advocates for children and their families. They are trained to guide them through the treatment process to reach their goals. These professionals are deeply knowledgeable about what services are available at Canopy. They build close relationships with families and caregivers, supporting them as they move through initial assessments, appointments, and therapies.

The Canopy Care Coordinators are here to help guide you through the treatment process and are responsible for helping you find the services your child needs.

Your Care Coordinator manages your child’s progress in treatment and helps coordinate service needs with the clinical team through targeted case management services. Care Coordinators help families connect to resources to meet social, educational, vocational, recreational, and behavioral needs. The Care Coordinator works collaboratively with the Admissions team and clinical staff to create a supportive environment to address your needs through referral, education, and skills development.

Acting as a “one stop shop” for families, Care Coordinators:

  • Match your child with Canopy and community-based services based on your child’s needs.
  • Manage the implementation of your child’s treatment plan by coordinating with the Behavioral Healthcare team.
  • Measure your child’s progress.
  • Conduct weekly and monthly follow up to monitor the course of treatment and assess the needs of the child and family.
  • Provide education on resources available to help your child achieve their highest state of independence.

To speak with a Canopy Care Coordinator about our services, call 1-800-388-6247.